If you cannot attend please let us know within 24 hours of your appointment so we may offer your appointment to someone else.
If you do not show for your appointment we will notify your GP and you may require another referral letter.
If you do not attend or cancel your appointment within 24 hours of your appointment time you will be charged 50% of your appointment fee. If you cancel your appointment when bespoke product have been ordered, you will be charged for the products.
Please also see our business terms and conditions.